Traveling is so much better when you can save big on accommodation, vehicle rentals, airport transfers, tours/attraction tickets, and flights. Whether you are going on holiday or on a business trip, Trip.com can help you plan for it by providing you with low-priced flights and discount hotel bookings.
Trip.com's extensive hotel network has more than 1.4 million hotels in 200 countries and regions and is no doubt a traveler's good deal finder. However, its web rating is worryingly poor, and it's worth asking if is Trip.com safe and reliable to use.
Trip.com was acquired by Trip.com Group and is headquartered in Singapore. They are a legitimate travel booking agency offering a 24/7 online booking service to over 400 million worldwide members and are available in English, Mandarin, Japanese, Korean, German, French, and Spanish.
As mentioned earlier, many consumers have given the platform a low rating on a couple of sites. The rating is based on people's dissatisfaction with Trip.com's service, with some claiming that the agency lied about bookings of their hotels and flights.
Users have raised concerns over struggles with getting a full refund as stated; long refund waiting periods; and overall poor customer service.
This underwhelming sentiment seems to be shared by many consumers across the internet and should not be ignored by those who are considering or intending on using the service.
Even though they are a legit booking agency, It's crucial for you to still ask, is Trip.com safe.
For Trip.com to help you book hotel rooms, flights, or rental car services, they will require identification information about you, which includes your name, ID document number or passport number, phone number, email address, and account number.
As well as your credit and debit banking card number, additional financial information, crucial details of your insurance policy, and medical information, among others.
The site also collects data such as your unique personal or online identifier; Device information or software information, and IP address. Trip.com further monitors customer accounts and their use of its website or app and says that they share your personal information with its suppliers and travel partners in order to provide its services to you.
Third parties can exploit this information when it’s sold to them to target you with promotional information on travel products or services that may interest or entice you.
Trip.com claims to have taken great importance to user information security and has established security measures for all stages including data collection, storage, display, processing, use, and destruction. They have control measures in place not limited to access control, such as SSL encryption, and encryption algorithms to mask sensitive information. However, You are advised to properly safeguard your account and password.
You should have control of who gets to access your personal information and internet traffic.
Using VPN Unlimited ensures that your online identity and activities remain hidden from everyone including your internet service provider. This means that despite Trip.com's policy to collect user data, yours will be impossible to access.
VPN Unlimited is also part of MonoDefense security bundle.